Refund Policy
Welcome to Getway Technology! This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made on our website located at https://bijendrasaini.com.
Eligibility for Refunds
We strive to ensure customer satisfaction. Refunds may be issued under the following circumstances:
- If the service/product was not delivered as promised.
- If there was a duplicate payment made due to an error.
- If the service was canceled by Getway Technology before completion.
Non-Refundable Items
Refunds will not be issued for the following:
- Completed services where the deliverables have been provided.
- Change of mind after the service/product has been delivered.
- Delays caused by incorrect or incomplete information provided by the customer.
How to Request a Refund
If you believe you are eligible for a refund, please follow these steps:
- Contact us at info@bijendrasaini.com within 7 days of the purchase or service completion.
- Provide your order ID, payment details, and a brief explanation of why you are requesting a refund.
- Our team will review your request and get back to you within 3-5 business days.
Refund Processing
Once your refund request is approved, the amount will be processed back to the original payment method. The processing time may vary depending on your bank or payment provider:
- Credit/Debit Card Refunds: 5-7 business days
- Bank Transfers: 7-10 business days
- Other Payment Methods: As per the provider's policies
Changes to This Refund Policy
Getway Technology reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Refund Policy, please feel free to contact us.